Very informative, a joy to read
I can't imagine a better broad-based book out there for a manager facing the challenges of the modern business environment, i.e. young workforce, COVID, globalization, adapting to the chaos of a tech-incursion on every level of an organization, etc. Furthermore, the chapters are beautifully sequenced to speak to professionals of all levels on ways they can do both the big and little things to be better in the workplace.