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Measuring Team Performance: A Step-By-Step, Customizable Approach for Managers, Facilitators, and Team Leaders

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Measuring Team Performance: A Step-By-Step, Customizable Approach for Managers, Facilitators, and Team Leaders - Jones, Steven D, and Schilling, Don J
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So, you've empowered your teams to make the decisions that lead to success. But how do you measure their progress and keep them accountable? This book outlines a field-tested measurement system that can be customized to fit any team. It's a system that involves every team member as it factors in customer concerns, organizational strategy, and other big-picture issues critical to success. Case studies of teams that have used this approach--including the winners of Xerox's coveted X-Award--illustrate how the system actually ...

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Measuring Team Performance: A Step-By-Step, Customizable Approach for Managers, Facilitators, and Team Leaders 2000, Jossey-Bass, San Francisco, CA

ISBN-13: 9780787945695

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