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Management and the Control of Quality with Student CD-ROM

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Management and the Control of Quality with Student CD-ROM - Evans, James R, and Lindsay, William M
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The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This ...

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Management and the Control of Quality with Student CD-ROM 2001, South Western Educational Publishing, Cincinnati, OH

ISBN-13: 9780324066807

5th Revised edition

Hardcover