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Making Use: Scenario-Based Design of Human-Computer Interactions - Carroll, John M
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John Carroll shows how a pervasive but underused element of design practice, the scenario, can transform information systems design.

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Making Use: Scenario-Based Design of Human-Computer Interactions 2003, MIT Press, Cambridge

ISBN-13: 9780262513883

Trade paperback

Making Use: Scenario-Based Design of Human-Computer Interactions 2000, MIT Press (MA), Cambridge, MA

ISBN-13: 9780262032797

Hardcover