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Listening for What Matters: Avoiding Contextual Errors in Health Care

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Listening for What Matters: Avoiding Contextual Errors in Health Care - Weiner, Saul, Prof., and Schwartz, Alan, Prof.

Miscommunication between patient and physicians is a common problem, resulting in costly and harmful outcomes. Patients are increasingly misdiagnosed as their physicians focus on identifying symptoms rather than the unique manifestation of those symptoms in the individual. Listening for What Matters: Avoiding Contextual Errors in Health Care covers ten years of research based on hundreds of recorded doctor visits, which revealed a widespread disregard of patients' individual context during diagnosis. The aim of this book is ...

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