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Leadership and Management in the Hospitality Industry

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Leadership and Management in the Hospitality Industry - Woods, Robert H, and King, Judy Z, and Sciarini, Michael S
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Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.

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Leadership and Management in the Hospitality Industry 2012, Educational Institute

ISBN-13: 9780133076912

3rd edition

Trade paperback

Leadership and Management in the Hospitality Industry 2002, Educational Institute of American Hotel & Motel Association

ISBN-13: 9780866122238

2nd edition

Hardcover

Leadership and Management in the Hospitality Industry Prsa Foundation

ISBN-13: 9780866123471

3rd edition

Trade paperback