Whether you are building your career as a manager by taking professional qualifications or you simply want to enhance your management skills this Instant Manager title, based on one of the six national occupational standards for managers, is exactly what you need! Including a fascinating interview with Ruth Spellman CBE, CEO of the Chartered Management Institute, this is an inexpensive, concise but above all authoritative guide to getting results. Based on ten key questions, each chapter ends with a summary and action ...
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Whether you are building your career as a manager by taking professional qualifications or you simply want to enhance your management skills this Instant Manager title, based on one of the six national occupational standards for managers, is exactly what you need! Including a fascinating interview with Ruth Spellman CBE, CEO of the Chartered Management Institute, this is an inexpensive, concise but above all authoritative guide to getting results. Based on ten key questions, each chapter ends with a summary and action checklist to crystallize what you have learnt. The portable format allows you to carry the book wherever you go and to fit learning and development into your busy work life. Getting Results provides a readable and practical introduction to the subject, including: Managing a project and/or projects Managing processes Marketing for non-specialists Solving service; problems Improving customer service Understanding your market Putting customers first Managing customer service; Improving performance. Backed by the authority of the Chartered Management Institute, this is an essential addition to the manager's library.
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Add this copy of Instant Manager: Getting Results to cart. $7.37, fair condition, Sold by Ebooksweb rated 3.0 out of 5 stars, ships from Bensalem, PA, UNITED STATES, published 2009 by Instant Manager.
Add this copy of Instant Manager: Getting Results to cart. $7.79, good condition, Sold by Ebooksweb rated 3.0 out of 5 stars, ships from Bensalem, PA, UNITED STATES, published 2009 by Instant Manager.
Add this copy of Instant Manager: Getting Results to cart. $8.21, very good condition, Sold by Ebooksweb rated 3.0 out of 5 stars, ships from Bensalem, PA, UNITED STATES, published 2009 by Instant Manager.
Add this copy of Instant Manager: Getting Results to cart. $8.63, like new condition, Sold by Ebooksweb rated 3.0 out of 5 stars, ships from Bensalem, PA, UNITED STATES, published 2009 by Instant Manager.
Add this copy of Instant Manager: Getting Results to cart. $9.97, new condition, Sold by Ebooksweb rated 3.0 out of 5 stars, ships from Bensalem, PA, UNITED STATES, published 2009 by Instant Manager.
Add this copy of Getting Results to cart. $15.07, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2009 by Hodder & Stoughton.
Add this copy of Getting Results to cart. $23.35, new condition, Sold by Revaluation Books rated 4.0 out of 5 stars, ships from Exeter, DEVON, UNITED KINGDOM, published 2010 by Hodder & Stoughton.
Add this copy of Getting Results to cart. $25.97, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2009 by Hodder & Stoughton.