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Improving Public Services: International Experiences in Using Evaluation Tools to Measure Program Performance

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Improving Public Services: International Experiences in Using Evaluation Tools to Measure Program Performance - Besharov, Douglas J (Editor), and Baehler, Karen J (Editor), and Klerman, Jacob Alex (Editor)
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This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.

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Improving Public Services: International Experiences in Using Evaluation Tools to Measure Program Performance 2017, Oxford University Press, USA

ISBN-13: 9780190646059

Hardcover