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Improving Public Sector Productivity: Concepts and Practice

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Improving Public Sector Productivity: Concepts and Practice - Rosen, Ellen Doree
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This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

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Improving Public Sector Productivity: Concepts and Practice 1993, Sage Publications, Inc, Thousand Oaks

ISBN-13: 9780803945722

Hardcover

Improving Public Sector Productivity: Concepts and Practice 1993, Sage Publications, Inc, Thousand Oaks

ISBN-13: 9780803945739

Trade paperback