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Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for ...

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    • Title: Implementing an Inclusive Staffing Model for Today's Reference Services by Julia K. Nims; Paula Storm; Robert Stevens
    • Publisher: Rowman & Littlefield Publishing Group
    • Print ISBN: 9780810891289, 081089128X
    • eText ISBN: 9780810891296
    • Edition: 2013
    • Format: PDF eBook
    $51.68
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