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Impact of E-Commerce on Consumers and Small Firms

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Impact of e-Commerce on Consumers and Small Firms - Zappala, Salvatore
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The change from old to new technologies has fundamentally changed the relationship between the consumer and the firm. This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce by small firms and the transactional phenomenon that entails access to the Internet. In analyzing the process of e-commerce adoption and why e-commerce actors behave as they do, its coverage includes the adoption of information and communication ...

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Impact of e-Commerce on Consumers and Small Firms 2020, Routledge, London

ISBN-13: 9780367593841

Paperback

Impact of e-Commerce on Consumers and Small Firms 2017, Routledge, New York

ISBN-13: 9780815389637

Hardcover

Impact of E-Commerce on Consumers and Small Firms 2006, Ashgate Publishing, Aldershot, England

ISBN-13: 9780754644163

Hardcover