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Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook

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Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook - Westbrook, Lynn
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This handbook provides the theories, tools and techniques library managers need to create a structured, planned and well-executed assesment of user needs. The CD enables the creation of a customized plan and includes examples of successful studies from public, school and academic libraries.

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Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook 2001, Neal-Schuman Publishers

ISBN-13: 9781555703882

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