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How to Eat an Elephant: A Slice-By-Slice Guide to Total Quality Management - Third Edition

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How to Eat an Elephant: A Slice-By-Slice Guide to Total Quality Management - Third Edition - Gilbert, John, Sir
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The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for ...

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How to Eat an Elephant: A Slice-By-Slice Guide to Total Quality Management - Third Edition 2000, Liverpool Academic Press

ISBN-13: 9781903500118

3rd Revised edition

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How to Eat an Elephant: A Slice by Slice Guide to Total Quality Management 1998, Liverpool Academic Press, Liverpool

ISBN-13: 9781872807805

Trade paperback