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Fraud Hotlines: Design, Performance, and Assessment

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Fraud Hotlines: Design, Performance, and Assessment - Binns, Chelsea A.
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This book provides a complete guide on fraud hotlines. It is designed to educate readers with respect to the history, purpose, operation, use and utility of fraud hotlines. It also equips readers with the knowledge to create, analyze and assess the performance of fraud hotlines.

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Fraud Hotlines: Design, Performance, and Assessment 2020, CRC Press, London

ISBN-13: 9780367669867

Paperback

Fraud Hotlines: Design, Performance, and Assessment 2017, Auerbach Publishers Inc., Oxford

ISBN-13: 9781498727433

Hardcover