Updated to reflect ITIL V3, this classic guide on the topic of ITIL focuses on the Lifecycle approach and covers such key topics pertaining to the ITIL V3 upgrade as service strategy, service design, service operation, service transition, and continual service improvement.
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Updated to reflect ITIL V3, this classic guide on the topic of ITIL focuses on the Lifecycle approach and covers such key topics pertaining to the ITIL V3 upgrade as service strategy, service design, service operation, service transition, and continual service improvement.
Read Less
Add this copy of Foundations of Itil (Volume 3) to cart. $72.20, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2007 by Van Haren Publishing.
Add this copy of Foundations of Itil (Best Practice (Van Haren to cart. $107.42, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2012 by Van Haren Publishing.
