Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need. In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment. This book covers everything from the paradigm shift and digital transformation to the ESM framework, operating model, and the latest trends in ESM. You will discover how to establish an ESM operating model, create an ESM strategy, implement ESM ...
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Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need. In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment. This book covers everything from the paradigm shift and digital transformation to the ESM framework, operating model, and the latest trends in ESM. You will discover how to establish an ESM operating model, create an ESM strategy, implement ESM OKRs, and more. With practical insights and examples from various departments within an organisation, including IT, finance, and procurement, this book is essential for anyone interested in adopting a service-oriented mindset to achieve ESM success.
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Add this copy of Enterprise Service Management (ESM): The art of ESM in to cart. $14.18, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2023 by Lulu.com.
Add this copy of Enterprise Service Management (Esm): the Art of Esm in to cart. $30.72, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2023 by Lulu. com.
Add this copy of Enterprise Service Management (Esm): the Art of Esm in to cart. $60.06, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2023 by Lulu. com.
