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Employee Involvement and Total Quality Management: Practices and Results in Fortune 1000 Companies

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U.S. companies are more competitive, more productive, and create higher quality services and products when their employees are integrally involved in decisions about their jobs, work environment, and the business as a whole. This comprehensive new study presents the first research evidence to support this claim. The study explores trends in the adoption of employee involvement (EI) and total quality management (TQM) programs--programs such as self managing work teams, profit sharing, and job enrichment--over the past three ...

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Employee Involvement and Total Quality Management: Practices and Results in Fortune 1000 Companies 1992, Jossey-Bass, San Francisco, CA

ISBN-13: 9781555424343

Trade paperback