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Emotional Labor and Crisis Response: Working on the Razor's Edge

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Emotional Labor and Crisis Response: Working on the Razor's Edge - Mastracci, Sharon H, and Guy, Mary E, and Newman, Meredith A
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The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

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Emotional Labor and Crisis Response: Working on the Razor's Edge 2011, Routledge, Oxford

ISBN-13: 9780765625199

Trade paperback

Emotional Labor and Crisis Response: Working on the Razor's Edge 2011, Routledge, Oxford

ISBN-13: 9780765625182

Hardcover