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Emotional Intelligence in a Week - Dann, Jill, and Chartered Management Institute (Contributions by)
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There is more to success than having a high IQ. Emotion plays its part too and this is belatedly but increasingly being recognized by the business world. Emotional intelligence is the ability to understand and apply knowledge created by our emotions in order to aid our day-to-day abilities, like building trust and enhancing our decision making. This book pays special attention to presenting the business case for emotional intelligence and draws on resent research. The book is designed to improve readers' leadership ...

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Emotional Intelligence in a Week 2003, Hodder & Stoughton, London

ISBN-13: 9780340849705

2nd edition

Trade paperback