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Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace

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Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace - Gardenswartz, Lee, and Cherbosque, Jorge, and Rowe, Anita
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Whether working across time zones from here to Dubai or encountering differences with teammates in the next office, anger and frustration are easy to come by when others don't do things our way, follow directions, or respond the way we think they should. And when emotions manage our relationships with others especially in the workplace conflict, disengagement, and low morale result. Emotional Intelligence for Managing Results in a Diverse World offers managers, supervisors, and team leaders alike a proven approach to ...

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Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace 2010, Nicholas Brealey Publishing, Boston, MA

ISBN-13: 9780891063940

Trade paperback

Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace 2008, Davies-Black Publishing

ISBN-13: 9780891062554

Hardcover