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Emotional Intelligence: Activities for Developing You and Your Business

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Emotional Intelligence: Activities for Developing You and Your Business - Cartwright, Ann, and Solloway, Amanda
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Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven ...

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Emotional Intelligence: Activities for Developing You and Your Business 2017, Routledge, London

ISBN-13: 9781138433571

Hardcover

Emotional Intelligence: Activities for Developing You and Your Business 2009, Routledge, Oxford

ISBN-13: 9780566088360

Trade paperback