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Effective Communication (Revised Edition): The most important management skill of all

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Effective Communication (Revised Edition): The most important management skill of all - Adair, John
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Strong communication skills are arguably the most important attribute a manager can possess. Many managers believe they have already mastered the four basic communication skills - speaking, listening, writing and reading - but many simply go through the motions. In Effective Communication John Adair, Britain's foremost expert on leadership training, will tell you everything you need to know to enable you to: Use words to their maximum effectiveness in order to persuade and really be heard Train yourself to hear what ...

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Effective Communication (Revised Edition): The most important management skill of all 2009, Pan Books, London

ISBN-13: 9780330504263

Mass-market paperback