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E-Motional Business: Virtual World: Real Relationships

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E-Motional Business: Virtual World: Real Relationships - Phillips, Nicky, and Phillips, Nicola
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In the information age, consumers and employees have one gaping hole; their emotional needs. What will define e-relationships in the future? This book is all about keeping it personal in the digital world - emotional intelligence updated for the e-world.

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E-Motional Business: Virtual World: Real Relationships 2000, FT.com

ISBN-13: 9780273650195

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