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Direct Marketing in Action: Cutting-Edge Strategies for Finding and Keeping the Best Customers

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Direct Marketing in Action: Cutting-Edge Strategies for Finding and Keeping the Best Customers - Thomas, Andrew R (Editor), and Lewison, Dale M (Editor), and Hauser, William J (Editor)
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In a marketplace increasingly defined by customer categories with high expectations for service, quality, and responsiveness, companies are discovering that traditional mass marketing approaches are giving way to more targeted approaches that communicate directly with their customers. But to many consumers, direct marketing has a bad reputation, associated with intrusive door-to-door salesmen, dinnertime phone solicitations, junk mail, and, most recently, e-mail spam. In Direct Marketing in Action , a team of experts in ...

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Direct Marketing in Action: Cutting-Edge Strategies for Finding and Keeping the Best Customers 2006, Praeger, New York

ISBN-13: 9780275992231

Hardcover