Developing Quality Technical Information: A Handbook for Writers and Editors

Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information , Third Edition is an indispensable resource for the future of technical communication. Read More

Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information , Third Edition is an indispensable resource for the future of technical communication. Read Less

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  	This is a digital edition of this title. Buy eBook Lifetime Access: $47.99 Title: Developing Quality Technical Information by Michelle Carey; Moira McFadden Lanyi; Deirdre Longo; Eric Radzinski; Shannon Rouiller; Elizabeth Wil Publisher: Pearson Technology Group Print ISBN: 9780133118971, 0133118975 eText ISBN: 9780133119022 Edition: 2014 3rd edition Format: EPUB eBook	$47.99 Buy eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ