Behind the doom-laden headlines, a quiet revolution is taking place in the public sector. In the police...hospitals...local government...social welfare...costs have been significantly reduced, services have improved exponentially, and there is a real 'danger' of improving morale. There is now no politician or executive in any branch of local government or any area of the public sector who can say: "It won't work here". The evidence is clear: it does work here, and right across the board. It's four years since John Seddon's ...
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Behind the doom-laden headlines, a quiet revolution is taking place in the public sector. In the police...hospitals...local government...social welfare...costs have been significantly reduced, services have improved exponentially, and there is a real 'danger' of improving morale. There is now no politician or executive in any branch of local government or any area of the public sector who can say: "It won't work here". The evidence is clear: it does work here, and right across the board. It's four years since John Seddon's first assault on the regime of 'choice', targets, delivery, inspection, incentives, 'free market' reforms and back-office 'economies of scale' that was paralysing UK local authorities. In 2010, and in response to calls for evidence that Seddon's Vanguard Method really did offer the kind of dramatic improvements that he claimed for it, a first collection of Case Studies showed Vanguard's Systems Thinking approach at work in (mainly) housing and housing benefits departments. This latest collection spells out the kind of dramatic performance improvements that have been consistently achieved in the NHS, the emergency services and a wide range of local authority departments. Taken together, the briefings and case studies offer compelling evidence for anyone in the public sector (anywhere in the world) trying to transform service delivery on a falling budget.
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Add this copy of Delivering Public Services That Work: V. 2: the to cart. $13.51, very good condition, Sold by Reuseabook rated 4.0 out of 5 stars, ships from Gloucester, GLOS, UNITED KINGDOM, published 2012 by Triarchy Press.
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Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
Add this copy of Delivering Public Services That Work Volume 2: the to cart. $15.04, good condition, Sold by Goldstone Books rated 4.0 out of 5 stars, ships from Ammanford, CARMS, UNITED KINGDOM, published 2012 by Triarchy Press Ltd.
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Good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
Add this copy of Delivering Public Services That Work: The Vanguard to cart. $20.62, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2012 by Triarchy Press.
Add this copy of Delivering Public Services That Work the Vanguard to cart. $25.32, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2012 by Triarchy Press.
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Volume 2. This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 400grams, ISBN: 9781908009685.
Add this copy of Delivering Public Services That Work to cart. $32.84, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2012 by Triarchy Press.
Add this copy of Delivering Public Services That Work-Volume 2: the to cart. $54.57, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2012 by Triarchy Press Ltd.
