Customer Relationship Management fasst s???mtliche Aktivit???ten zusammen, deren Ziel eine verbesserte Kundenorientierung ist. An Praxisbeispielen f???hrender Unternehmen wie Credit Suisse, SAP und Neue Z???rcher Zeitung stellen die St. Galler Experten innovative L???sungen vor wie Contact Center, Internet-Communities, Customer Profiling and Multi-Channel-Management. Das theoretische Fundament dazu liefert das St. Galler "Gesch???ftsmodell im Informationszeitalter". Prozessportale bilden dabei die Kundenschnittstelle der ...
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Customer Relationship Management fasst s???mtliche Aktivit???ten zusammen, deren Ziel eine verbesserte Kundenorientierung ist. An Praxisbeispielen f???hrender Unternehmen wie Credit Suisse, SAP und Neue Z???rcher Zeitung stellen die St. Galler Experten innovative L???sungen vor wie Contact Center, Internet-Communities, Customer Profiling and Multi-Channel-Management. Das theoretische Fundament dazu liefert das St. Galler "Gesch???ftsmodell im Informationszeitalter". Prozessportale bilden dabei die Kundenschnittstelle der Zukunft.
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Add this copy of Customer Relationship Management in Der Praxis: to cart. $37.56, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2012 by Springer.
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