"Never be ripped-off again!" That's the rallying cry sounded by authors Elinor Burkett and Frank Bruni in their war against shoddy products and bad service. Unlike other books that offer only buying advice, Consumer Terrorism is for those consumers who've already been burned. So when a vacation is ruined by a hotel's negligence, or that expensive suit comes apart at the seams, or the new car spends more time in the repair shop than on the road, it's time to take the offensive and get results. Intelligent, aggressive and ...
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"Never be ripped-off again!" That's the rallying cry sounded by authors Elinor Burkett and Frank Bruni in their war against shoddy products and bad service. Unlike other books that offer only buying advice, Consumer Terrorism is for those consumers who've already been burned. So when a vacation is ruined by a hotel's negligence, or that expensive suit comes apart at the seams, or the new car spends more time in the repair shop than on the road, it's time to take the offensive and get results. Intelligent, aggressive and realistic, yet humorously written, Consumer Terrorism leads readers through the most effective ways to present their cases. It explains who to contact, the right, and wrong way to complain and what to expect in return. The no-holds-barred approach is unique, cleverly blending the use of formal avenues of consumer complaint resolution with guerrilla tactics sure to get results. So get mad -- then get action!
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Add this copy of Consumer Terrorism: How to Wage War Against Bad to cart. $2.73, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Wage War Against Bad to cart. $2.73, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Wage War Against Bad to cart. $2.73, good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Wage War Against Bad to cart. $2.73, good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Wage War Against Bad to cart. $5.48, very good condition, Sold by 2VBooks rated 5.0 out of 5 stars, ships from Derwood, MD, UNITED STATES, published 1996 by Harper Perennial.
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Seller's Description:
Very good. Trade paperback (US). Glued binding. 224 p. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. No remainder mark. closed pages have wear/age.
Add this copy of Consumer Terrorism: How to Get Satisfaction When You'Re to cart. $10.95, like new condition, Sold by Oddball Books rated 5.0 out of 5 stars, ships from Burbank, CA, UNITED STATES, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Get Satisfaction When You'Re to cart. $29.70, very good condition, Sold by Robinson Street Books rated 4.0 out of 5 stars, ships from Binghamton, NY, UNITED STATES, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Get Satisfaction When You'Re to cart. $32.52, good condition, Sold by Kennys.ie rated 4.0 out of 5 stars, ships from Galway, IRELAND, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Get Satisfaction When You'Re to cart. $39.44, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1996 by Harper Perennial.
Add this copy of Consumer Terrorism: How to Wage War Against Bad to cart. $39.50, very good condition, Sold by David M. Riley rated 5.0 out of 5 stars, ships from Coon Rapids, MN, UNITED STATES, published 1997 by Perennial (HarperCollins).
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Seller's Description:
Very Good. Paperback as pictured/When a vacation is ruined by a hotel's negligence, or that expensive suit comes apart at the seams, or the new car spends more time in the repair shop than on the road, it's time to take the offensive and get results. Intelligent, aggressive and realistic, yet humorously written, Consumer Terrorism leads readers through the most effective ways to present their cases. It explains who to contact, the right and wrong way to complain and what to expect in return. The no-holds-barred approach is unique, cleverly blending the use of formal avenues of consumer complaint resolution with guerrilla tactics sure to get results. So get mad--then get action! /just a touch of wear to cover/text clean of marks/FREE TRACKING/DELIVERY CONFIRMATION ON ALL DOMESTIC ORDERS/