Crosby's previous bestsellers--a total of 1.75 million sold--have defined the concept of quality management. Now, in this timely and accessible book, he presents a future-oriented program that adds important new elements to the basic quality-management equation. Filled with down-to-earth advice, practical case studies, and fascinating scenarios.
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Crosby's previous bestsellers--a total of 1.75 million sold--have defined the concept of quality management. Now, in this timely and accessible book, he presents a future-oriented program that adds important new elements to the basic quality-management equation. Filled with down-to-earth advice, practical case studies, and fascinating scenarios.
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Add this copy of Completeness: Quality for the 21st Century to cart. $2.18, good condition, Sold by Books-FYI rated 5.0 out of 5 stars, ships from cadiz, KY, UNITED STATES, published 1992 by Dutton Books.
Add this copy of Completeness: Managing for the 21st Century to cart. $18.00, very good condition, Sold by Bluewater Books rated 5.0 out of 5 stars, ships from Fort Gratiot, MI, UNITED STATES, published 1992 by Dutton Books.
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Seller's Description:
Very good in very good dust jacket. Signed by author. Boards are bumped at the head and foot; dust jacket is rubbed/scratched and there is chipping to the head at the spine. Sewn binding. Paper over boards. With dust jacket. 251 p. includes index. Audience: General/trade.
Add this copy of Completeness: Quality for the 21st Century to cart. $73.02, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1992 by Dutton Adult.
