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Competent Communication at Work: Communication, Technology and Professional Practices

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Communication skills could mean the difference between triumph and failure in countless situations in one's professional life. Competent Communication at Work helps readers become effective and successful communicators via an array of channels through which they can establish their communication credibility in the workplace (written communication, presentations, speeches, interviews, and non-verbal messages). Through listening and audience analysis, the authors emphasize the importance of adaptability in creating effective ...

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