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Communication in Organizations: Basic Skills and Conversation Models

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Communication in Organizations: Basic Skills and Conversation Models - Van der Molen, Henk T., and Gramsbergen-Hoogland, Yvonne
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One of the most important requirements of leadership is effective communication. The idea that some people are natural leaders and that others will never learn to show good leadership is now outdated. It has been replaced by the conviction that leadership and communication skills can be learnt. This second edition of Communication in Organizations continues to give clear advice and guidance on communicating in a range of different contexts in the workplace. From handling complaints and breaking bad news to negotiating ...

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Communication in Organizations: Basic Skills and Conversation Models 2018, Routledge, London

ISBN-13: 9781138552128

2nd edition

Paperback

Communication in Organizations: Basic Skills and Conversation Models 2018, Routledge, London

ISBN-13: 9781138552104

2nd edition

Hardcover