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Communication Skills for Adult Nurses - Kraszewski, Sarah (Editor), and McEwen, Abayomi (Editor)
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This key new text is a practical book aimed at helping the trainee or qualified nurse to hone and develop their communication skills. With an emphasis on practical application, this text is a lively and accessible guide to communication skills. Full of vignettes from both patient and nurse perspective, the book includes common scenarios, activity points and suggestions for practice. The book covers barriers to communication, good communication in teams, making good use of email and phone, managing difficult conversations ...

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Communication Skills for Adult Nurses 2010, Open University Press

ISBN-13: 9780335237487

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