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Closing the Gap: The Handbook for Total Quality Implementation

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"Closing the Gap: The Handbook for Total Quality Implementation", provides a practical, pragmatic, hands-on approach to implementing the Total Quality philosophy throughout an organization. The book, written by well-known consultant & lecturer Leslie L. Kossoff, is applicable to any organization - manufacturing or service. The focus is on using Total Quality as a business strategy to create bottom line results. Topics include definition & principles, reducing risk, structuring implementation, obstacles & strategies, & roles ...

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Closing the Gap: The Handbook for Total Quality Implementation 1992, Llk Associates

ISBN-13: 9780963072405

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