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"It is a delight to see the "Fourth Edition" of Sommers-Flanagans's excellent work. They understand counseling and therapy, their writing is clear, and this book will be enjoyed by students and faculty alike." --Allen E. Ivey, EdD, ABPP, Professor Emeritus, University of Massachusetts Amherst "Updated with a new accompanying DVD"--The classic text presenting practical strategies for conducting effective interviews--now reflecting the latest interviewing guidelines Updated to reflect the emerging field of online and other ...

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