This is a must-read for all firm leaders, regardless of what business you are running or market your business is in. These authors truly understand that a company's success is directly tied to successfully maintaining and growing client relationships. Businesses with a poor client relationship management (CRM) process fail and perish. Do not let that happen to your company, be a leader that acts and champions your firm's CRM process and data. This book empowers leaders to take ownership of their company's data and set the ...
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This is a must-read for all firm leaders, regardless of what business you are running or market your business is in. These authors truly understand that a company's success is directly tied to successfully maintaining and growing client relationships. Businesses with a poor client relationship management (CRM) process fail and perish. Do not let that happen to your company, be a leader that acts and champions your firm's CRM process and data. This book empowers leaders to take ownership of their company's data and set the tone for a company-wide culture of data stewardship. Whether you are at the beginning of your CRM journey, in the middle of evaluating solutions, or if you have a system you are implementing, maintaining, or improving I am confident you will find exactly what you need to be successful. Combined, Chaz and Courtney have helped hundreds of professional service firms implement, maintain, or improve their CRM processes and systems. When meeting with C-Suite leaders, the common thing they hear is, "I do not know what I do not know. You are the expert, so tell me what I do not know." Once you read this book you will never have to wonder "What do I not know about CRM?" again! They will help you navigate this topic and support, empower, and lead you to success. Both Courtney and Chaz have dedicated a good portion of their careers to improving the management of client relationships. Put their experience to good use and benefit from their lessons learned, expertise, and best practices. By the time you finish this book you will view data as one of your company's most valuable assets and you will insist your firm prioritize the process and people behind your client relationship management!
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Add this copy of CRM or Die: Courtney Kearney, CPSM Chaz Ross-Munro to cart. $21.19, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2021 by Ckearney Consulting, LLC.
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Fine. Trade paperback (US). Glued binding. 176 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of CRM or Die: Courtney Kearney, CPSM Chaz Ross-Munro to cart. $24.61, new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2021 by Ckearney Consulting, LLC.
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New. Trade paperback (US). Glued binding. 176 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of CRM or Die: Courtney Kearney, CPSM Chaz Ross-Munro to cart. $30.88, new condition, Sold by Ria Christie Books rated 4.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2021 by Ckearney Consulting, LLC.
Add this copy of Crm Or Die: Courtney Kearney, Cpsm Chaz Ross-Munro to cart. $32.95, new condition, Sold by Russell Books rated 4.0 out of 5 stars, ships from Victoria, BC, CANADA, published 2021 by Ckearney Consulting, LLC.
