Two renowned experts on the quality revolution show how 50 American companies boost productivity, competiveness, and customer satisfaction. Here, through profiles of Disney, AT&T, Federal Express, Motorola and other companies, the founders of The Quality Review outline the quality-improvment steps these companies have taken.
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Two renowned experts on the quality revolution show how 50 American companies boost productivity, competiveness, and customer satisfaction. Here, through profiles of Disney, AT&T, Federal Express, Motorola and other companies, the founders of The Quality Review outline the quality-improvment steps these companies have taken.
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Add this copy of Beyond Quality to cart. $8.44, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1991 by Putnam Publishing Group.
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Seller's Description:
Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.