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Architecture and Patterns for It Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

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Architecture and Patterns for It Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children - Betz, Charles T
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Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .

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Architecture and Patterns for It Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children 2011, Morgan Kaufmann Publishers

ISBN-13: 9780123850171

2nd edition

Trade paperback

Architecture and Patterns for It Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children 2006, Morgan Kaufmann Publishers, Amsterdam, Netherlands

ISBN-13: 9780123705938

Trade paperback