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Applying Knowledge Management: Techniques for Building Corporate Memories

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Applying Knowledge Management: Techniques for Building Corporate Memories - Watson, Ian, and Watson, Ian (Editor)
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The increasing application of information technology since the 1970s has resulted in the wholesale capture and distribution of knowledge, creating an unprecedented need for managing knowledge assets. Thus knowledge management (KM) is being applied throughout an organization's systems, from information management to marketing to human resources. In this text, Ian Watson examines why case-based reasoning (CBR) is so well suited to knowledge management. It gives readers clear insight into the development of commercial ...

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Applying Knowledge Management: Techniques for Building Corporate Memories 2003, Morgan Kaufmann Publishers, Amsterdam, Netherlands

ISBN-13: 9781558607606

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