Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions?
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Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions?
Read Less
Add this copy of Anger in the Air: Combating the Air Rage Phenomenon to cart. $21.50, good condition, Sold by Solr Books rated 5.0 out of 5 stars, ships from Skokie, IL, UNITED STATES, published 2009 by Routledge.
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Good. There is either a name, note, or inscription on the inside cover. We flipped through this book and didn't notice any notes or underlines. Fast Shipping-Each order powers our free bookstore in Chicago and sending books to Africa!
Add this copy of Anger in the Air: Combating the Air Rage Phenomenon to cart. $23.91, fair condition, Sold by BooksRun rated 5.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2009 by Routledge.
Add this copy of Anger in the Air: Combating the Air Rage Phenomenon to cart. $25.95, good condition, Sold by Gardner's Used Books rated 5.0 out of 5 stars, ships from Tulsa, OK, UNITED STATES, published 2009 by Routledge.
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Good condition hardback. Pages are clean and unmarked. Looks nearly brand new! Tulsa's best used bookstore. Located on South Mingo Road since 1991. No-hassle return policy if not completely satisfied.
Add this copy of Anger in the Air: Combating the Air Rage Phenomenon to cart. $30.00, new condition, Sold by Scholars Attic rated 5.0 out of 5 stars, ships from Lake Barrington, IL, UNITED STATES, published 2009 by Routledge.
Add this copy of Anger in the Air: Combating the Air Rage Phenomenon to cart. $56.28, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2009 by Routledge.