Skip to main content alibris logo

Advances in the Human Side of Service Engineering: Proceedings of the Ahfe 2020 Virtual Conference on the Human Side of Service Engineering, July 16-20, 2020, USA

by ,

Write The First Customer Review
Advances in the Human Side of Service Engineering: Proceedings of the Ahfe 2020 Virtual Conference on the Human Side of Service Engineering, July 16-20, 2020, USA - Spohrer, Jim (Editor), and Leitner, Christine (Editor)
Filter Results
Shipping
Item Condition
Seller Rating
Other Options
Change Currency

This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human-computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and ...

loading
Advances in the Human Side of Service Engineering: Proceedings of the Ahfe 2020 Virtual Conference on the Human Side of Service Engineering, July 16-20, 2020, USA 2020, Springer, Cham

ISBN-13: 9783030510565

2020 edition

Trade paperback