The tracking link for the book we ordered went nowhere and when I tried contacting Owl Books, all I got was a message that they are unavailable until April 30th. The book supposedly shipped on Mar 19th and was expected to arrive by Mar 29th. Disappointing
BEWARE!!! They will screw up your order and keep your money. Customer service non-existent. Giving up on Alibris completely due to this fiasco. DID NOT RECEIVE CORRECT BOOK, NO MONEY BACK. Do not buy from them!
I have not received this item yet. I t has been sitting in the same place since 3/20/24. I think it may have been lost or misplaced by the seller or the postal companies.
The tracking number they gave me for my order was invalid and the book never arrived, despite my account being charged. The website now states this seller is unavailable. Will not order from Owls Books again.
NEVER RECEIVED ITEM. THEY NEVER RESPONDED TO MY MESSAGE REQUESTING UPDATE ON SHIPPING STATUS. TERRIBLE SERVICE. WON'T EVER BUY FROM THIS SELLER AGAIN!!!!!
I take it that things have gone horribly wrong here. Do I reorder the books from another seller, or seriously go on waiting for the ones I ordered from Owls so long ago...?
Customer comments
All of the comments for Owls Books appear below:
negative comment by Robert K on Apr 17, 2024
I never received this book and the seller did not respond to my inquiry.
negative comment by mark h on Apr 15, 2024
ordered book over a month ago-still haven't received
negative comment by mark h on Apr 15, 2024
ordered over a month ago-still haven't received
negative comment by Alexandria L on Apr 14, 2024
Book never arrived.
negative comment by William C on Apr 12, 2024
The seller couldn't be contacted after a month of waiting for the book and no tracking record.
negative comment by tim b on Apr 12, 2024
Book never arrived. I sent messages and never got any response. I paid for a book and got nothing.
negative comment by Mark L on Apr 9, 2024
Never received this book.
negative comment by Jordan W on Apr 7, 2024
Book never showed up and did not respond to emails. Still waiting on refund. Pending a month now.
positive comment by AMALIA M on Apr 5, 2024
Book was delivered promptly and in good condition ...love shopping thru Alibris !!
negative comment by Chapter One on Apr 5, 2024
The tracking link for the book we ordered went nowhere and when I tried contacting Owl Books, all I got was a message that they are unavailable until April 30th. The book supposedly shipped on Mar 19th and was expected to arrive by Mar 29th. Disappointing
negative comment by Cindy B on Apr 5, 2024
Never received book and NO communication
negative comment by Stuart T on Apr 5, 2024
Did not receive this Book, and its been the required 14 Business days, What now-lost in mail or what. credit back to my Visa?
positive comment by Eglantine on Apr 4, 2024
Arrived quickly and as described.
negative comment by Kathleen M on Apr 3, 2024
never received this book, and get any info from tracking, didn't get any response from seller.
negative comment by Raelayna K on Apr 3, 2024
BEWARE!!! They will screw up your order and keep your money. Customer service non-existent. Giving up on Alibris completely due to this fiasco. DID NOT RECEIVE CORRECT BOOK, NO MONEY BACK. Do not buy from them!
negative comment by Roy B on Apr 3, 2024
I have not received this item yet. I t has been sitting in the same place since 3/20/24. I think it may have been lost or misplaced by the seller or the postal companies.
negative comment by Robert J on Apr 2, 2024
I have not yet received this book.
negative comment by Thomas C on Apr 1, 2024
It is now April 1st and I have not received the book.
negative comment by Edward S on Apr 1, 2024
Disappeared without a trace. Made me wait a month for nothing.
negative comment by Joanna T on Mar 31, 2024
The tracking number they gave me for my order was invalid and the book never arrived, despite my account being charged. The website now states this seller is unavailable. Will not order from Owls Books again.
negative comment by Eldermusician on Mar 31, 2024
NEVER RECEIVED ITEM. THEY NEVER RESPONDED TO MY MESSAGE REQUESTING UPDATE ON SHIPPING STATUS. TERRIBLE SERVICE. WON'T EVER BUY FROM THIS SELLER AGAIN!!!!!
negative comment by Samuel P R on Mar 30, 2024
I take it that things have gone horribly wrong here. Do I reorder the books from another seller, or seriously go on waiting for the ones I ordered from Owls so long ago...?
negative comment by Patricia H on Mar 30, 2024
I have contacted this seller for information about a late shipment and have received NO response. I will not purchase from this seller again
neutral comment by Eric P on Mar 29, 2024
I have not received this item. Could you check to see if there was some error?
positive comment by Natasha Nolle M on Mar 28, 2024
Item as stated, quick shipping. Thx!
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