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Business Economics Customer Service Books

Customer Relationship Management: Concepts, Applications and Technologies Customer Relationship...

Daniel D Prior, Francis Buttle
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eBook from $43.98

Itil Service Strategy: 2011 Itil Service Strategy: 2011

The Stationery Office (Editor)
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Services Marketing: People, Technology, Strategy (Ninth Edition) Services Marketing: People,...

Jochen Wirtz, Christopher Lovelock
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eBook from $48.00

The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers The Art of Client Service:...

Robert Solomon, Ian Schafer (Foreword by)
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eBook from $20.00

Catalyst: Using personal chemistry to convert contacts into contracts Catalyst: Using personal...

David Kean
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Hug Your Haters: How to Embrace Complaints and Keep Your Customers Hug Your Haters: How to...

Jay Baer
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The 60 Second Sale: The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye The 60 Second Sale: The...

David V Lorenzo
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eBook from $15.00

Marketing Automation for Dummies Marketing Automation for...

Mathew Sweezey
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eBook from $16.00

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees Disney U: How Disney...

Doug Lipp
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eBook from $26.10

Jobs to Be Done: A Roadmap for Customer-Centered Innovation Jobs to Be Done: A Roadmap...

Stephen Wunker, Jessica Wattman
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eBook from $19.99

The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand The Customer Support Handbook...

Jeff Vincent (Contributions by), Jason Rehmus (Contributions by)
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Service Innovation: How to Go from Customer Needs to Breakthrough Services Service Innovation: How to Go...

Lance Bettencourt
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eBook from $37.80

Fish - Edicion 20 Aniversario Fish - Edicion 20 Aniversario

Stephen C Lundin
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Instant Leads Instant Leads

Brad Sugars
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eBook from $25.20

Raise the Bar: An Action-Based Method for Maximum Customer Reactions Raise the Bar: An Action...

Jon Taffer
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Building Customer-Brand Relationships Building Customer-Brand...

Don E Schultz, Beth E Barnes
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eBook from $41.23

The Language of Trust: Selling Ideas in a World of Skeptics The Language of Trust:...

Michael Maslansky
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How Toyota Became #1: Leadership Lessons from the World's Greatest Car Company How Toyota Became #1:...

David Magee
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7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience 7 Tenets of Taxi Terry: How...

Scott McKain
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eBook from $20.90

A Mind for Sales: Daily Habits and Practical Strategies for Sales Success A Mind for Sales: Daily...

Mark Hunter Csp
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Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary Delight Your Customers: 7...

Steve Curtin
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eBook from $8.99

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value The Service Profit Chain: How...

W Earl Sasser, Leonard a Schlesinger
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The Fine Print: How Big Companies Use 'plain English' and Other Tricks to Rob You Blind The Fine Print: How Big...

David Cay Johnston
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You Can't Teach a Kid to Ride a Bike at a Seminar You Can't Teach a Kid to Ride...

Sandler
Buy from $1.25

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