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Business Economics Customer Service Books

Blue Streak: Inside Jetblue, the Upstart That Rocked an Industry Blue Streak: Inside Jetblue,...

Barbara S Peterson
Buy from $2.88

The 5 Principles of It Customer Service Success The 5 Principles of It...

Don R Crawley
Buy from $4.55

This Is Service Design Methods: A Companion to This Is Service Design Doing This Is Service Design...

Marc Stickdorn, Markus Hormess
Buy from $31.99

Turn Every Transaction Into an Experience: The Definitive Guide to Increasing Car Buyers' Loyalty Turn Every Transaction Into...

Douglas Wright
Buy from $8.02

The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got The Must-Have Customer: 7...

Robert Gordman, Armin Brott
Buy from $4.46

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists The Cult of the Customer:...

Shep Hyken
Buy from $7.05

Satisfaction: How Every Great Company Listens to the Voice of the Customer Satisfaction: How Every Great...

Chris Denove, James Power
Buy from $0.99

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Ignore Your Customers (and...

Micah Solomon
Buy from $1.57
eBook from $14.99

Emotion Marketing: The Hallmark Way of Winning Customers for Life Emotion Marketing: The...

Scott Robinette, Claire Brand
Buy from $2.16

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine Chief Customer Officer 2.0:...

Jeanne Bliss
Buy from $2.53

Fish! Tales: Real-life Stories to Help You Transform Your Workplace and Your Life Fish! Tales: Real-life...

Stephen C Lundin, PhD
Buy from $0.99

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets The Heart of Hospitality:...

Micah Solomon, Herve Humler (Foreword by)
Buy from $6.13

The Social Styles Handbook: Adapt Your Style to Win Trust The Social Styles Handbook:...

Larry Wilson (Foreword by)
Buy from $15.53

The Service Innovation Handbook: Action-Oriented Creative Thinking Toolkit for Service Organizations The Service Innovation...

Lucy Kimbell
Buy from $17.99

101 Activities for Delivering Knock Your Socks Off Service 101 Activities for Delivering...

Ann Thomas, Jill Applegate
Buy from $2.15
eBook from $19.95

The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You The Widest Net: Unlock...

Pamela Slim
Buy from $12.79
eBook from $26.00

No Forms. No Spam. No Cold Calls.: The Next Generation of Account-Based Sales and Marketing No Forms. No Spam. No Cold...

Latan? Conant
Buy from $12.50
eBook from $19.00

Blueprint for Customer Obsession Blueprint for Customer...

B A Marbue Brown
Buy from $11.26

Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners Treating People Not Patients:...

DMD Michael Sonick
Buy from $4.42

Sales Force Management: Leadership, Innovation, Technology Sales Force Management:...

Mark W Johnston, Greg W Marshall
Buy from $7.81
eBook from $53.35

The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue The Membership Economy: Find...

Robbie Kellman Baxter
Buy from $1.99
eBook from $25.20

The 10ó Decision: How Small Change Pays Off Big The 10ó Decision: How Small...

Laurie Guest
Buy from $21.70

No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers Into Buyers No Thanks, I'm Just Looking:...

Harry J Friedman
Buy from $2.44
eBook from $15.00

The Customer Comes Second The Customer Comes Second

Hal Rosenbluth
Buy from $1.17

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