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Business Economics Customer Service Books

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone Be Amazing or Go Home: Seven...

Shep Hyken
Buy from $1.70

Truth, Lies, and Advertising: The Art of Account Planning Truth, Lies, and Advertising:...

Jon Steel
Buy from $1.98

ITIL Foundation: ITIL 4 Edition ITIL Foundation: ITIL 4...

AXELOS
Buy from $75.50

Lovability: How to Build a Business That People Love and Be Happy Doing It Lovability: How to Build a...

Brian De Haaff
Buy from $1.74

This is Service Design Doing: Applying Service Design Thinking in the Real World This is Service Design Doing:...

Marc Stickdorn, Markus Edgar Hormess
Buy from $21.67
eBook from $42.99

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice The Cornell School of Hotel...

Michael C Sturman (Editor), Jack B Corgel (Editor)
Buy from $10.78
eBook from $27.00

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company The Seven Pillars of Customer...

Wayne McCulloch
Buy from $10.36

Perfect Phrases for Customer Service: Hundreds of Ready-To-Use Phrases for Handling Any Customer Service Situation Perfect Phrases for Customer...

Robert Bacal
Buy from $2.14
eBook from $11.40

How to Win Customers and Keep Them for Life How to Win Customers and Keep...

Michael LeBoeuf
Buy from $1.15

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do 100 Tips for Hoteliers: What...

Peter J Venison
Buy from $2.26

The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers The New Successful Large...

Robert B Miller, Stephen E Heiman
Buy from $0.99

100 Proven Ways to Acquire and Keep Clients for Life: The Path to Permanent Business Success 100 Proven Ways to Acquire...

C Richard Weylman, Bob Burg (Foreword by)
Buy from $19.08
eBook from $9.99

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams Mapping Experiences: A...

James Kalbach
Buy from $17.14
eBook from $47.99

Customer Service Tip of the Week: Over 52 Ideas and Reminders to Sharpen Your Skills Customer Service Tip of the...

Jeff Toister
Buy from $3.22

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale Selling Luxury: Connect with...

Robin Lent, Genevieve Tour
Buy from $9.98

Broken Windows, Broken Business (Revised and Updated): The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards Broken Windows, Broken...

Michael Levine
Buy from $2.37

Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Zero Harm: How to Achieve...

Craig Clapper, James Merlino
Buy from $1.99
eBook from $31.50

The Innovator's Dilemma The Innovator's Dilemma

Clayton M Christensen
Buy from $1.43

The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value The Customer Centricity...

Peter Fader, Sarah E Toms
Buy from $3.99
eBook from $19.99

Get More Referrals Now! Get More Referrals Now!

Bill Cates
Buy from $1.59
eBook from $22.50

The Simple Truths of Service: Inspired by Johnny the Bagger The Simple Truths of Service:...

Ken Blanchard, Barbara Glanz
Buy from $1.54
eBook from $16.99

Building Brand Communities: How Organizations Succeed by Creating Belonging Building Brand Communities:...

Carrie Melissa Jones, Charles Vogl
Buy from $11.82
eBook from $23.57

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World The Customer Service...

John R Dijulius
Buy from $1.65

Crowning the Customer: How to Become Customer-driven Crowning the Customer: How to...

Feargal Quinn
Buy from $3.10

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