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Business Economics Customer Service Books

Uncommon Service: How to Win by Putting Customers at the Core of Your Business Uncommon Service: How to Win...

Frances Frei, Anne Morriss
Buy from $1.99
eBook from $29.95

Fish!: A Proven Way to Boost Morale and Improve Results Fish!: A Proven Way to Boost...

Stephen Lundin, PhD, Harry Paul
Buy from $2.14

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World The Ultimate Question 2.0 ...

Fred Reichheld, Rob Markey
Buy from $1.26
eBook from $34.99

The Discipline of Market Leaders The Discipline of Market...

Michael Treacy, Fred Wiersema
Buy from $0.99

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company The Customer Success...

Ashvin Vaidyanathan, Ruben Rabago
Buy from $9.87
eBook from $19.00

Relationship Marketing: Successful Strategies for the Age of the Customer Relationship Marketing:...

Regis McKenna
Buy from $1.26

The Ultimate Sales Letter: Attract New Customers. Boost Your Sales The Ultimate Sales Letter:...

Dan S Kennedy
Buy from $1.36

The User Experience Team of One: A Research and Design Survival Guide The User Experience Team of...

Leah Buley
Buy from $19.93

The Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Freedom The Irresistible Consultant's...

David A Fields
Buy from $2.15

Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life Know What You're FOR: A...

Jeff Henderson
Buy from $1.93
eBook from $13.49

The Culting of Brands: Turn Your Customers Into True Believers The Culting of Brands: Turn...

Douglas Atkin
Buy from $17.71

Closing Intelligence: How To Get Others To Say Yes In Life And Business Closing Intelligence: How To...

Oscar Subirats
Buy from $17.17

The Innovators Solution: Creating and Sustaining Successful Growth The Innovators Solution:...

Clayton M Christensen
Buy from $1.38
eBook from $34.95

Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors Creating Competitive...

Jaynie L Smith, William G Flanagan
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The Gold Standard: Giving Your Customers What They Didn't Know They Wanted The Gold Standard: Giving...

Colin Cowie
Buy from $1.83
eBook from $14.99

Designing Experiences Designing Experiences

J. Robert Rossman, Mathew D. Duerden
Buy from $21.08
eBook from $10.50

The Lost Art of Closing: Winning the Ten Commitments That Drive Sales The Lost Art of Closing:...

Anthony Iannarino
Buy from $1.91

The Million-Dollar Financial Advisor: Powerful Lessons and Proven Strategies from Top Producers The Million-Dollar Financial...

David J Mullen Jr
Buy from $1.91
eBook from $18.49

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company The New Gold Standard: 5...

Joseph Michelli
Buy from $2.98
eBook from $19.46

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service Secret Service: Hidden...

John R Dijulius
Buy from $1.41
eBook from $11.99

The Experience Economy, Updated Edition The Experience Economy,...

B. Joseph Pine, II, James H. Gilmore
Buy from $0.99
eBook from $27.99

Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community Elevating Engagement:...

Amanda Lea Kaiser
Buy from $16.86

Customercentric Selling Customercentric Selling

Michael Bosworth, John R Holland
Buy from $1.92
eBook from $24.71

The Automatic Customer: Creating a Subscription Business in Any Industry The Automatic Customer:...

John Warrillow
Buy from $1.77

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