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Modernizing Processes in Public Administrations: Process Management in the Age of E-Government and New Public Management (2012 edition)

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Modernizing Processes in Public Administrations: Process Management in the Age of E-Government and New Public Management - Becker, Jörg, and Algermissen, Lars, and Falk, Thorsten
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In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

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Modernizing Processes in Public Administrations: Process Management in the Age of E-Government and New Public Management 2014, Springer, Berlin, Heidelberg

ISBN-13: 9783642441370

2012 edition

Trade paperback

 Modernizing Processes in Public Administrations: Process Management in the Age of E-Government and New Public Management 2012, Springer, Berlin, Heidelberg

ISBN-13: 9783642213557

2012 edition

Hardcover
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