Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a ...
Read More
Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations. Key features of this fourth edition are: six new cases, including several international crises current discussion of communications technology as it relates to crises a Companion Website -- ... -- with additional cases as well as supplemental materials for students and classroom resources for instructors. A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets. Utilizing both classic and contemporary cases of real-world situations, Crisis Communications provides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.
Read Less
Add this copy of Crisis Communications: a Casebook Approach (Routledge to cart. $6.24, good condition, Sold by Books For Life rated 5.0 out of 5 stars, ships from Laurel, MD, UNITED STATES, published 2010 by Routledge.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Book is in good condition. Minimal signs of wear. It May have markings or highlights but kept to only a few pages. May not come with supplemental materials if applicable.
Add this copy of Crisis Communications: a Casebook Approach to cart. $6.69, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2010 by Routledge.
Add this copy of Crisis Communications: a Casebook Approach (Routledge to cart. $6.69, good condition, Sold by Central Valley Books rated 5.0 out of 5 stars, ships from Fresno, CA, UNITED STATES, published 2010 by Routledge.
Add this copy of Crisis Communications: a Casebook Approach (Routledge to cart. $6.85, good condition, Sold by One Planet Books rated 5.0 out of 5 stars, ships from Columbia, MO, UNITED STATES, published 2010 by Routledge.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Add this copy of Crisis Communications: a Casebook Approach (Routl to cart. $17.99, very good condition, Sold by Russell Books rated 4.0 out of 5 stars, ships from Victoria, BC, CANADA, published 2010 by Routledge.
Add this copy of Crisis Communications: a Casebook Approach (Routledge to cart. $25.70, good condition, Sold by SurplusTextSeller rated 4.0 out of 5 stars, ships from Columbia, MO, UNITED STATES, published 2010 by Routledge.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Add this copy of Crisis Communications: a Casebook Approach to cart. $33.50, good condition, Sold by A2ZBooks rated 4.0 out of 5 stars, ships from Burgin, KY, UNITED STATES, published 2011 by Routledge.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good Condition. Used in good condition. Text appears to have highlighting. The binding is tight. Cover has wear, corner bumps, dings, scuffs and bookstore stickers. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 0415880599. ISBN/EAN: 9780415880596. Pictures of this item not already displayed here available upon request. Inventory No: 1561052276.
Add this copy of Crisis Communications: a Casebook Approach (Routledge to cart. $39.28, good condition, Sold by TEXTSHUB rated 5.0 out of 5 stars, ships from Franklin Lakes, NJ, UNITED STATES, published 2010 by Routledge.
Add this copy of Crisis Communications: a Casebook Approach 4e 50 to cart. $49.96, new condition, Sold by Low Cost Textbooks rated 5.0 out of 5 stars, ships from Gainesville, GA, UNITED STATES, published 2010 by Routledge.
