Skip to main content alibris logo

de-Escalate: How to Calm an Angry Person in 90 Seconds or Less

by

Write The First Customer Review
De-Escalate: How to Calm an Angry Person in 90 Seconds or Less - Noll, Douglas E
Filter Results
Shipping
Item Condition
Seller Rating
Other Options
Change Currency

"Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones. ...

loading
De-Escalate: How to Calm an Angry Person in 90 Seconds or Less 2017, Atria Books

ISBN-13: 9781582706559

Trade paperback