A book unlike any other customer service guide, Willie's Wa y translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction. As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out ...
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A book unlike any other customer service guide, Willie's Wa y translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction. As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the common-sense wisdom he imparted has become known as Willie's Way . In Willie's Way , you too will learn Willie's unique brand of personalized service: How to woo customers so they come back again and again How to wow customers so they tell their friends about you How to win customers' long-term business by exceeding their expectations How to apply Willie's techniques to your own enterprises to build long-term customer loyalty " Willie's Way is a fascinating compilation of real-life customer service stories that actually make a difference. It's about building your brand one customer at a time. Read how enthusiasm, confidence and sincerity can impact your customers, grow revenues and impact your bottom line. This is the best book I've read on customer service in a long time." -Joe Scarlett, Chairman of the Board, Tractor Supply Company "Van Hooser absolutely hit the bulls-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh insights in the pages of this brilliantly written gem." -Richard G. Kelley, Director of Sales Training, North America Axcan Pharma, Inc.
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Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $2.03, good condition, Sold by Gulf Coast Books rated 5.0 out of 5 stars, ships from Memphis, TN, UNITED STATES, published 2019 by Sound Wisdom.
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $2.03, fair condition, Sold by Gulf Coast Books rated 5.0 out of 5 stars, ships from Memphis, TN, UNITED STATES, published 2019 by Sound Wisdom.
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $3.00, very good condition, Sold by HPB-Ruby rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2019 by Sound Wisdom.
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Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $3.01, good condition, Sold by Reliant Bookstore rated 1.0 out of 5 stars, ships from El Dorado, KS, UNITED STATES, published 2019 by Sound Wisdom.
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This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $3.87, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2019 by Sound Wisdom.
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $4.00, very good condition, Sold by HPB-Movies rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2019 by Sound Wisdom.
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Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $4.00, very good condition, Sold by HPB-Emerald rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2019 by Sound Wisdom.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $4.00, very good condition, Sold by HPB Inc. rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2019 by Sound Wisdom.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $4.43, very good condition, Sold by Cathy's Half Price Books rated 5.0 out of 5 stars, ships from Havertown, PA, UNITED STATES, published 2019 by Sound Wisdom.
Add this copy of Willie's Way: 6 Secrets for Wooing, Wowing, and Winning to cart. $6.90, new condition, Sold by Orion Tech rated 4.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2019 by Sound Wisdom.
