What Customers Value Most: How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability
What Customers Value Most: How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability
From customer order fulfillment, billing, and complaint systems to account management and sales force management, WHAT CUSTOMERS VALUE MOST focuses on the many ways organizations reach out and touch their customers, and explores exactly how they can improve the processes behind this contact. This practical book focuses on activities that can and should be undertaken within your organization in order to become WHAT CUSTOMERS VALUE MOST--a company that is easy to work with.
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From customer order fulfillment, billing, and complaint systems to account management and sales force management, WHAT CUSTOMERS VALUE MOST focuses on the many ways organizations reach out and touch their customers, and explores exactly how they can improve the processes behind this contact. This practical book focuses on activities that can and should be undertaken within your organization in order to become WHAT CUSTOMERS VALUE MOST--a company that is easy to work with.
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Add this copy of What Customers Value Most: How to Achieve Business to cart. $8.56, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1999 by Wiley.
Add this copy of What Customers Value Most: How to Achieve Business to cart. $8.56, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1999 by Wiley.
Add this copy of What Customers Value Most: How to Achieve Business to cart. $27.00, very good condition, Sold by Robinson Street Books rated 3.0 out of 5 stars, ships from Binghamton, NY, UNITED STATES, published 1996 by Wiley.
